Terms and Conditions
1. Acceptance of Terms
By accessing and using MatalanSaleUK.com (“the Site”), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
2. Use of Website
You must be at least 18 years old to use this website. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others.
3. Account Registration
When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
4. Orders and Pricing
All orders are subject to acceptance and availability. Prices are subject to change without notice. We reserve the right to refuse any order.
5. Delivery
Delivery charges and timescales vary depending on the delivery option you choose. Please see our Delivery Information page for full details.
6. Returns and Refunds
Our returns policy allows you to return items within 28 days of receipt. Some items are non-returnable for hygiene reasons. See our Returns Policy for full details.
7. Intellectual Property
All content on this Site, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws.
8. User Content
You retain ownership of any content you submit to the Site, but grant us a license to use it for purposes of operating the Site.
9. Limitation of Liability
We are not liable for any indirect, special, or consequential damages arising from your use of the Site or any products purchased through it.
10. Privacy
Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content or availability of these sites.
12. Amendments
We may revise these terms at any time by updating this page. You are expected to check this page regularly for changes.
13. Governing Law
These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.
14. Contact Information
For any questions about these terms, please contact our customer service team through the contact methods provided on our website.
15. Severability
If any provision of these terms is found to be invalid, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These terms constitute the entire agreement between you and MatalanSaleUK.com regarding your use of the Site.
17. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.
18. Promotions
All promotions are subject to specific terms and conditions which will be displayed with the promotion.
19. Gift Cards
Gift cards are valid for 24 months from date of purchase and cannot be exchanged for cash.
20. Complaints
We aim to resolve all complaints quickly and fairly. Please see our Complaints Procedure for full details.
Last Updated: September 2023